The Oaks At Broad River Reviews

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The Jones

After reading several of the reviews the good and not so good, I came to understand that our circumstances in life are different and our stays at a residence are different. Challenges financially overtook my household due to my husbands hospital stay and loss of employment. We got behind in our rents. Ms. Rhonda listened to us and did not hold our circumstances against us but supported us, and never made us feel like we should pay up or get out. Our lease will be up soon, and fortunately my husband has obtained employment in another city. We attempted to look for a place, which needed a verification of our stay at The Oaks, but we exceeded the allowed late rental payments. Ms. Rhonda spoke to the perspective property manager and explained that we never were late before until the mishap in our lives, and that she will forgive those late payments. My question is who does that? Not any property managers I know of. Ms. Brittany is a leasing consultant, Ms. Rhondas assistant who is also very personable and has a care for the tenants here. For the most part maintenance has taken care of repair concerns I have had. I am just waiting for a refinishing work to be done on the masters bedroom bathtub. Honestly, my stay at The Oaks has been pleasant one.

S. Blaze

My year at the oaks... Friendliest staff on earth cant cover up terrible living situation. Things constantly broke and often required multiple visits by maintenance staff before resolution. I HAD MOLD; and was told it was because we didnt use the heat/air properly... trash compactor was broken when I arrived (eventually removed). Bugs any/every time you ran the air, it rained, or we ran the dish washer. And after not signing another lease, was charged 2 months rent (fluctuating price) to cover me not telling them I was leaving on my last day 60 days in advance. I wanted to be close to base, now I live almost an hour away and for about the same price as my old rent have a mortgage.

Wanda A Montero

I was going to move to the oaks but then I found some on my budget for what the was asking for I gave a down payment for the apartment on March and now we r in May and Im still waiting for my refund it was easy for them to take out the money but is incredible that I have to wait 2month for me to get my money I call and they said oh your check was issued on the 15 of April and Im still waiting I call the office so they could give me the main office and the number that they gave me nobody ever pick up so I dont know what else to do if someone know something please let me know

E Guerrette

This place is a disaster. I only stayed 2 months and it seemed like they were attempting to spruce the place up (painting buildings and putting sod by the office) but the buildings are overall in poor shape with years of neglect. Our clothing and furniture all reeked of cigarette smoke because the apartment, despite having the air scrubber in our apt running non stop for over a week continued to smell of cigarette smoke. The AC ran constantly despite being conservative but it is so old and has so much build up it could not keep up. The appliances are old and they just buy cheap coils that dont fit the stove so that was always exciting having to hold the pan on the burner so it wouldnt side off. The office manager is a joke and so is corporate, they dont care that they are slum lords because there are poor Shmucks that will Ive right in because of their deceptive marketing. Please dont rent this place site unseen if you like having any pride in where you live. I notified corporate through their website and never a call back, I got an email and phone number from the office for corporate and never a response from that either. Zero customer service and poor living conditions.

Jennifer Budinger

The office staff were very friendly. Rhonda was always willing to work with any dilemma we had and Brittany stayed on top of all of our maintenance issues, even going as far as to call every day until it was completed and we were satisfied. I really liked the size of our apartment and the layout. Our master bedroom was big enough to fit 2 long dressers, a 60 inch TV and a King size bed and the second bedroom was big enough to fit our two sons in. The biggest reason why I gave it 3 stars though was because the area is not safe at all. Please do your research on it. There have been a lot of armed robberies in the past few months and 2 of my friends have had their doors kicked in (they lived on the first floor). We lived on the third floor and had 0 issues so I believe most of the issues occurred to people on the first floor. Also, parking here is such an issue for most of the buildings. Forget coming home past 8 pm because you'll be stuck parking far away which made me so uncomfortable having to walk to my apartment late at night with my two children knowing how the area has had its fair share of armed robberies. If the area wasn't so bad, I would have given 5 stars because the apartment we had was very nice and the office staff were very cooperative and friendly.

Joy Soffer

...love The Oaks at Broad River Landing. It's the most peaceful place ever and the management cares for me.

Lakezia Taylor

Moved in middle of September and have a hard time getting things fixed. The manager is not nice at all but the lie I was told when moving in was that they make sure things are fixed when asked. Had a refrigerator that was leaking had to go through hell to get another which looks like it came from outside with dirt all behind it, the carpet is all run down looking, the air from air conditioning smells like mildew no filter. If you are of Color she will Not fix anything for you. Yes, I just called her Out. The ppl who own these apartments needs to take this seriously because anybody who hides behind a smile can Lie in your face everyday. .

Juliana Bligh

I've enjoyed my living experience here. Any need I've ever had, it was taken care of promptly and with the up most courtesy by all staff.

James Chavez

I just left there. Me and my family loved it there. The apartment were big and nice. The Management was really nice and always willing to help us any way possible. The pool there was great. I would tell anyone who is looking for a great place look into The Oaks.

Raymond S

I have had no problems with this place since I've moved in. The staff members are all EXTREMELY friendly. The maintainers are swift with their work and do a great job with any requests. It is in a great location (2 minutes from the fishing pier, <15 from the air station, 5 minutes from the shopping plaza on Robert Smalls). The residents are very trustworthy. On several occasions I've left my front door open for hours at a time, since I'm very forgetful, and everything is just the way I left it. I've also lost my wallet, and it was returned to the front office where they called me immediately and all my cash and credit cards were in there. Living around Marines is a plus. I haven't had any experiences with loud music or any noises. I would recommend this place to anyone who is looking for a place to move in.

Amanda Salinas

BEAUTIFUL place to live. Complex is quiet and very well kept. The ponds on the property are lovely and are great for walking pets around. Management is very helpful and military friendly. When it came to neighbors, we only had friendly encounters with any residents we came across. This was my husband and I's first apartment together and we couldn't have asked for a better one.

Jessica Trani

My husband and I have lived here for 3 years now and obviously it's a good place to live if we have stayed here for that long. Any time I needed something fixed, it was fixed within a day. The pool is always clean and nice. Don't let people's complaints of having to walk to far to throw trash away or have to park too far away stray you, that's just laziness. Yes the appliances are a little old but they still work great, I've never had an issue with anything not doing it job.

John Rau

Great experience, my wife and I got the keys the day we put our application in, and everything was smooth. We needed the maintenance 1 time for something small and it was fixed the next day. The ladies in the office were awesome and very helpful for any questions we had. Definitely recommend this place and will be back if we are in the area again!

Jessica Stanley

I live here now the ice maker has been broke since I moved in I have been here 3 months put in 3 service orders never came so I started buying ice Friday the kitchen sink water stopped working this is day 4 still wont fix it. Yellow water coming out tubs told me it was calcium im so sick of this place already thinking of breaking my lease

Austin J

The Oaks at Broad River Landing has been one of the best places we have rented from during our renting history. A huge plus was the excellent location being that the complex is located right across the street from a twenty four hour gas station and less than five minutes from a Super Wal-Mart. The process of applying for our apartment was smooth and easy. The staff in the office is very knowledgable and always willing to help in any way possible. Being that this was our first time renting an apartment vs a house it was very comforting having the help of both Dee Dee and Ashley. The grounds of the complex were always maintained exceedingly well during our stay. The maintenance crew was always quick to respond to any problems regarding appliances, and other concerns with the actual apartment itself. The pool was always clean and the workout room always well stocked. While the apartment has connections for a washer and dryer during our first few months we had to use the on site laundry room which was super helpful and convienent. I would recommend the Oaks at Broad River Landing to anyone looking for a place to rent. There isn't much more you could ask for from an apartment complex! We are very satisfied with our lease we had during our stay and if relocation due to work wasn't an issue we would still be living there!

Jessica Brown

I strongly dislike Ashley and Dee Dee they are extremely rude and unprofessional! I lived here for a year and it was the worst year of my life. When I moved in the house smelled liike cat pee. I documented it on my move in sheet and when I moved out I had merry maids clean the apartment it was spotless better then when I moved in..... Then they charge me $600 to replace all of the carpets!!!! I hated it there they were always rude to me when I paid my rent and every time I ran into them.. Dee Dee was extremely rude to me right after I had surgery I was taking my trash out and had my 5 month old puppy with me then she screamed at me when I dropped the leash on accident because I had a huge cast on my arm. So unprofessional and rude don't move here!

Caitlyn Richardson

I CALLED to ask about breed restrictions and the woman I spoke to was very rude and sassy to me. Before I could even finish my question, she started rattling off the (long) list of banned breeds in a very condescending tone. WILL NOT even consider leasing from them based off the way I was spoken to (and the ignorance of the 'dangerous breeds'). I hope your experience will be better than mine.

sergey bratz

Totally bank robbers. Do not move in into this place unless u have a lot of money to give away. This place is very bad, poor management... I have a black mold that they dont want to do anything about, witch is very deadly to human, they owe a lot of money for water that ive been over charged, this place is totally disaster. They have technicians that are not certified to work. I had a water leak that was leaking from water heater and it took them about a month to figure out what's wrong witth it and why am i using 5000 gallons a month. I do not recommend this place To anyone. They also want you to have $100,000 insurance policy in your apartment. Manager is very rude, just a bad place to live and I a lot money to pay. DO NOT MOVE INTO THIS PLACE! You will regret it i promise YOU!

Timothy Riina-Ferrie

Creepily bougie. Seems like the sortof suburb that a horror movie should take place in. Step into the uncanny valley

Ashley Rolle

This apartment complex I though was nice at first but after being here for a couple months and I had a problem with the sink smelling moldy or something rotten and called leasing office numerous times about that then they have roaches and I'm very disappointed I have called numerous times about it and they said they spray but there still a lot of them and not just big ones the little baby ones which means that there breading and it's ridiculous how many times I have to call and talk to them about these roaches and not only that there in the kitchen area so every time I have to bleach down my whole kitchen at least 2 times a day and I shouldn't have to do this in an apartment home I give them 0 stars if I could we will be moving out of this apartment home maybe even sooner than we are suppose to because I don't want to be in any apartment home that will not take care of the pest problem if it's included with our lease there not living up to there part of the lease this has been by far the most disappointment apartment home I have ever lived at and will not recommend anyone to stay here if they cannot fix the issues that are occurring here at the oaks

Kimberly Pollard

Quiet and peaceful

Alex Crenshaw

Okay apartments.

Jordan Long

Nice place to live, prices vary too much. .

Caitlynn Foskey

Rebecca Snider

b johnson

Conell Mayers

keyshawn thomas

Johnny Sumner

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